Comments on: Spotlight: iMafia by PlayMesh http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/ in love with social media & technology Fri, 26 Feb 2010 08:24:51 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: don't bother http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/comment-page-1/#comment-90 don't bother Thu, 10 Dec 2009 17:19:03 +0000 http://socialgeekette.com/?p=63#comment-90 I can never connect to the server and there seems to be no online support. I can never connect to the server and there seems to be no online support.

]]> By: don't bother http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/comment-page-1/#comment-69 don't bother Thu, 10 Dec 2009 10:19:03 +0000 http://socialgeekette.com/?p=63#comment-69 I can never connect to the server and there seems to be no online support. I can never connect to the server and there seems to be no online support.

]]> By: george http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/comment-page-1/#comment-36 george Mon, 14 Sep 2009 05:19:35 +0000 http://socialgeekette.com/?p=63#comment-36 eric at least playmesh responded to your email<br>i have waiting for 2 weeks for a reply because i got banned from the forums<br>???? eric at least playmesh responded to your email
i have waiting for 2 weeks for a reply because i got banned from the forums
????

]]> By: eric http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/comment-page-1/#comment-35 eric Sat, 22 Aug 2009 22:06:49 +0000 http://socialgeekette.com/?p=63#comment-35 I request to share my experiences of the PlayMesh Company and their Customer Support. I hope that you will not make the same mistake as I did in supporting this company by purchasing their games, including titles of iMafia, Wizards, Race Wars, and Ninjas. This E-Mail conversation was on Aug 19, 2009 where I requested support as a great customer spending over $3000.00 already with this company. Nevertheless, I simply requested PlayMesh customer support to fix an on-going problem with my account within the game of Wizard and iMafia. This simple and legitimate request turned into myself feeling outraged due to being accused of possibly stealing without probable cause and additionally was spoken too very poorly without reason. Lastly, I brought my complaint to Apple Customer Care without any satisfaction of being resolved at the lowest level. <br><br>You be the Judge as a Customer; here is this E-Mail conversation between the PlayMesh Customer Support and myself. <br><br>PlayMesh,<br>You now accuse me of stealing playmesh points after I spent approximately $3000.00 with your company, nevertheless 1 playmesh point. I believe you have allot to learn about customer service, tremendously. I believe that I had a legitimate problem and you threw egg in my face. I will share this E-Mail with Apple Customer Care. Additionally, you lost me as a customer.<br>Congratulations!<br>Eric.<br><br>Hi Eric,<br><br>Contrary to what you may believe, customer service doesn't mean giving out free points just because a user thinks his points balance is "uneven". We have given out 2 points before, for downloading certain apps, and also for creating new aliases on a game that you haven't downloaded previously.<br><br>Also, be careful what you ask for, we monitor accounts very closely and do not tolerate any untrustworthy activity, as you know from reading our User Agreement-- I'm sure Apple would honor that as well. Thanks for the support, and best of luck.<br><br><br>On Wed, Aug 19, 2009 at 5:38 PM, Eric.<br><br>Playmesh,<br>I do not believe this is very good customer service. My complaint, how can you get odd points such as four when every purchase and every download is based on 5’s? This is a legitimate problem.<br>I request PlayMesh to fix the problem or I will complain to Apple Customer Care.<br>Eric.<br>Sent from my iPhone<br><br>On Aug 19, 2009, at 5:26 PM, PlayMesh Support <<a href="mailto:support@playmesh.com" rel="nofollow">support@playmesh.com</a>> wrote:<br><br><br>Hi Eric,<br><br>That's funny, but lots of people have an odd number of points as well. <br><br>If it is a legitimate problem, with an app, then let us know. Hope you continue to enjoy our games, thanks.<br><br><br>On Tue, Aug 18, 2009 at 8:00 PM, Eric.<br><br>PlayMesh,<br>I have odd points meaning 19 vs. 20.<br>Please resolve for me by adding one PlayMesh point.<br>Thank you.<br>Eric of name BadDoDo.<br><br>Sent from my iPhone I request to share my experiences of the PlayMesh Company and their Customer Support. I hope that you will not make the same mistake as I did in supporting this company by purchasing their games, including titles of iMafia, Wizards, Race Wars, and Ninjas. This E-Mail conversation was on Aug 19, 2009 where I requested support as a great customer spending over $3000.00 already with this company. Nevertheless, I simply requested PlayMesh customer support to fix an on-going problem with my account within the game of Wizard and iMafia. This simple and legitimate request turned into myself feeling outraged due to being accused of possibly stealing without probable cause and additionally was spoken too very poorly without reason. Lastly, I brought my complaint to Apple Customer Care without any satisfaction of being resolved at the lowest level.

You be the Judge as a Customer; here is this E-Mail conversation between the PlayMesh Customer Support and myself.

PlayMesh,
You now accuse me of stealing playmesh points after I spent approximately $3000.00 with your company, nevertheless 1 playmesh point. I believe you have allot to learn about customer service, tremendously. I believe that I had a legitimate problem and you threw egg in my face. I will share this E-Mail with Apple Customer Care. Additionally, you lost me as a customer.
Congratulations!
Eric.

Hi Eric,

Contrary to what you may believe, customer service doesn't mean giving out free points just because a user thinks his points balance is “uneven”. We have given out 2 points before, for downloading certain apps, and also for creating new aliases on a game that you haven't downloaded previously.

Also, be careful what you ask for, we monitor accounts very closely and do not tolerate any untrustworthy activity, as you know from reading our User Agreement– I'm sure Apple would honor that as well. Thanks for the support, and best of luck.

On Wed, Aug 19, 2009 at 5:38 PM, Eric.

Playmesh,
I do not believe this is very good customer service. My complaint, how can you get odd points such as four when every purchase and every download is based on 5’s? This is a legitimate problem.
I request PlayMesh to fix the problem or I will complain to Apple Customer Care.
Eric.
Sent from my iPhone

On Aug 19, 2009, at 5:26 PM, PlayMesh Support <support@playmesh.com> wrote:

Hi Eric,

That's funny, but lots of people have an odd number of points as well.

If it is a legitimate problem, with an app, then let us know. Hope you continue to enjoy our games, thanks.

On Tue, Aug 18, 2009 at 8:00 PM, Eric.

PlayMesh,
I have odd points meaning 19 vs. 20.
Please resolve for me by adding one PlayMesh point.
Thank you.
Eric of name BadDoDo.

Sent from my iPhone

]]> By: SpreadTheNews http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/comment-page-1/#comment-26 SpreadTheNews Sat, 16 May 2009 01:02:38 +0000 http://socialgeekette.com/?p=63#comment-26 <a href="http://www.chatterous.com/allplaymesh/" rel="nofollow">http://www.chatterous.com/allplaymesh/</a><br><br>is the new public chat.<br><br>You can met fellow players and get help if you need it. http://www.chatterous.com/allplaymesh/

is the new public chat.

You can met fellow players and get help if you need it.

]]> By: SFO CAB http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/comment-page-1/#comment-19 SFO CAB Mon, 27 Apr 2009 18:28:23 +0000 http://socialgeekette.com/?p=63#comment-19 I agree I agree

]]> By: Cubuffs http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/comment-page-1/#comment-14 Cubuffs Thu, 19 Mar 2009 03:47:56 +0000 http://socialgeekette.com/?p=63#comment-14 You need to make more ways to get Playmesh points. I don't care what it is but you need to make it so that you can get more after you've allready baught the ones available. Thats all i have and i other than that it is probably the best strategy game i've ever played.<br><br>Thanks,<br><br> I really appreciate it. You need to make more ways to get Playmesh points. I don't care what it is but you need to make it so that you can get more after you've allready baught the ones available. Thats all i have and i other than that it is probably the best strategy game i've ever played.

Thanks,

I really appreciate it.

]]> By: yinawu http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/comment-page-1/#comment-11 yinawu Thu, 19 Feb 2009 17:08:46 +0000 http://socialgeekette.com/?p=63#comment-11 good article on start up company's interview . good article on start up company's interview .

]]> By: evan http://socialgeekette.com/2009/01/27/spotlight-imafia-by-playmesh/comment-page-1/#comment-9 evan Sat, 31 Jan 2009 19:58:09 +0000 http://socialgeekette.com/?p=63#comment-9 I enjoy the game. You need a bigger server because it tells me regularly that it cannot connect to server and I assume that's because off user traffic. Either way good game. Hope to see all the features working in the future. I enjoy the game. You need a bigger server because it tells me regularly that it cannot connect to server and I assume that's because off user traffic. Either way good game. Hope to see all the features working in the future.

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